At Homeux, customer satisfaction is our priority. If you are not happy with your purchase, here’s how our policy works:
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Returns – You have 14 days from delivery to request a return. Items must be unused, in original packaging, and in the same condition you received them.
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Refunds – Once we receive and inspect your return, we will notify you. If approved, your refund will be processed to your original payment method within 7–14 business days.
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Non-Returnable Items – Gift cards, downloadable products, and personal care items.
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Return Shipping Costs – Customers are responsible for return shipping unless the product is defective or damaged.
To initiate a return, email support@homeux.shop with your order number and reason for return.